Open Application – System Responsible / Service Delivery Manager

Stockholm, Stockholm County, SE
Country :
Town :
Contract type :
Availability :
Full time
Job reference n° :

Company description

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity – a place where the customer is always the centre of attention

Job description

Are you an inspiring and proactive leader with experience of vendor- and service management and ready for your next challenge?
As a System Responsible / Service Delivery Manager at H&M you will work at our global IT department which offers many new initiatives and projects. Here, you will have the opportunity for personal growth as well as you get to inspire you team!
As a System Responsible / Service Delivery Manager you will have a key role as the link between business and IT, where your main responsibility is to provide efficient IT solutions that are aligned with the strategic goals. You will manage the maintenance and development deliveries for one of our many exciting areas. Most likely you will also handle a service-based IT-solution which means external suppliers with distributed teams and with many international contacts. You will lead and take responsibility for the delivery within the service area, to manage & control daily operations, steer, support and coach the operation team. You will handle expectations, requirements and requests and ensuring quality in the delivery at all time.
We believe that you are an experienced System Responsible, Service Delivery Manager, Project Leader, Maintenance Manager or similar where you have managed the delivery of a team. Experience in procurement and negotiation is an advantage. If you have passion for leadership and a great interest of making sure we have the very best IT solutions - Come join us!
We offer you a fun and wide-ranging work in an organization that is characterized by that we believe in people and work as a team. We strive for continuous improvement and will encourage your personal development.
Do you want to develop and grow with H&M?
Register here with CV and cover letter and we’ll contact you if we have a role that matches your profile. Also, keep an eye open for other exciting positions on our website at
Please bear in mind this is an open application, so you might not receive any feedback on this application.